Service terms · version 2026-07-18

Clear operating terms for a data platform

These terms govern evaluation and use of DPP Grid. A signed order form may add commercial terms and takes precedence where it expressly says so.

Service and accounts

Customers are responsible for authorized users, accurate account information and lawful instructions. Use the service in accordance with the plan, documentation and applicable law.

Product data and claims

Customers retain rights in their data and remain responsible for product claims, legal applicability and publication decisions. DPP Grid provides infrastructure, not legal certification.

Billing and cancellation

Plans renew for the selected interval unless cancelled. Export tools remain available subject to account state and documented retention controls. Prices, taxes and any applicable credits are shown before confirmation.

Availability and liability

Service levels apply only where agreed in an Enterprise order. Mandatory legal rights and liabilities that cannot lawfully be excluded remain unaffected.

Ready for a concrete next step?

Try the data-readiness assessment, inspect the live demo or talk to the team about your catalogue.